Terms & Conditions
Terms & Conditions,Security & Privacy
Updated 22 November 2016
Shop safely and with Confidence at Robertson Gold Mining company Online
In these Terms of Business unless context otherwise requires:
RGM – means Robertson Gold Mining
Account – means an account held by RGM on your behalf for the purpose of facilitating any transaction, Product or Service, including storing, holding or trading on your behalf.
CL – means the Consumer Law Schedule of the Competition and Consumer Act (2010).
AML/CTF Act – means the Anti-Money Laundering and Counter-Terrorism Financing Act (2006).
AML/CTF Rules – means the Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No.1).
Authorised Agent – means any person you have properly authorised to give trading or funding instructions to us on your behalf in connection with your account including an Additional Operating Authority or Collection Authority
Available Funds – means cleared funds, including funds which have been made available by means of direct debit.
Consumer – is as defined in the CL and in determining if you are a consumer, the determination is made if you are a consumer under the Contract.
Contract – means the contract evidenced by and created when we issue an invoice, purchase order
PPSA – means the Personal Property Securities Act (2010),
Product – means precious metals and any other products sold or purchased by us from time to time.
Secured Moneys means all purchase moneys,
Security Interest – means a security interest as defined by section 12 of the PPSA.
Your Information means relevant information about you or your entity such as your full name, date of birth, business name, residential address, business address, ABN and your interactions with us (such as trades), copies of personal ID documents such as your driver’s licence, passport, Medicare card, bank statements, rates notices or any other documents that prove your identity or information about you that is publicly available, for example from public registers or social media.
Services – means any services provided by ABC, including holding or trading, assaying, refining, storage, insurance and delivery.
Terms – means these Terms of Business.
Robertson Gold Mining Online Shop Pty Ltd respects the privacy rights of our online visitors, and the protection of all information collected about them. Providing a safe and secure online shopping environment is a priority. An array of electronic & physical security measures and devices protect any personal and credit card information from unauthorized access.
Personal information that is required. In some instances, you must provide personal information if you wish to use a particular service, purchase or buy precious metal to or from us or participate in an activity.
Personal information that is optional. You may choose to provide some personal information which is not required but is directly related to RGM functions or activities. Usually this type of information will enable Robertson precious metals to improve or broaden the services we can offer you. If you choose not to provide this optional information, we would still be able to offer you the service, but perhaps with fewer options than if you had provided the optional information. For example, if you tell us you are interested in purchasing specific precious metals, we may be able to provide you with specific Robertson precious metals promotions that match your interests. If you provide us with unsolicited information that we do not require or which is not directly related to Robertson precious metals functions or activities, Robertson precious metals may be required to destroy or de-identify that information, provided it is lawful and reasonable to do so.
Permissions. Sometimes you will be asked to confirm that you agree to a particular activity. For example, you may need to expressly agree that you would like to receive a newsletter or to confirm that you agree to the terms and conditions of a competition.
You may be able to make changes to the information you provided us (for example, if you change your email address) or withdraw the permission you gave us for a particular service. We will make it clear how you do that.
Data we collect that tracks your activity
The data on your use of the Robertson precious metals and associated sites may be linked to personal information you have chosen to share with us when you register. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit.
1.A cookie is a small information file sent to your computer, mobile or other device when you visit a website. It recognises your device on future visits. These types of files help us remember your visits to the Robertson precious metals website, assisting us in improving your site experience as well as ensuring that you see relevant online adverts or offers. Apart from the cookies that help us remember your browsing preferences, language, or search parameters, another type of performance cookies collects anonymous information on how people use the site. We use third party services such as Google AdWords and Analytics to merge this data with other users to enable us to improve how the Robertson precious metals site operates. This stored data does not save any personal details that might identify you. This process helps us provide you with an online browsing experience that is more suited to your selections in order to make each visit more tailored. We use these cookies to collect information about your browsing habits in order to make advertising relevant to you and your interests.
Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis
2. Disclosure of personal information
3. Disclosure of personal information to third parties
Members of the Robertson precious metals may exchange your personal information with other members of the Pallion group of companies
so that Robertson precious metals may provide an integrated service to its customers. Robertson precious metals members may use this information for any of the purposes mentioned in section 2.
Robertson precious metals may disclose your personal information to third parties for the following purposes:
to provide the service you wish to use;
to customise and promote Robertson precious metals services which may be of interest to you;
to provide technical support to you to use Robertson precious metals services;
if permitted or required by law; or
otherwise with your consent.
In many cases, Robertson precious metals imposes contractual restrictions equivalent to those imposed on Robertson precious metals under the Privacy Act in respect of collection and use of personal information by those third parties. In some cases, Robertson precious metals ability to impose contractual restrictions is limited. In those circumstances, Robertson precious metals will carefully consider the risks to the protection of personal information when entering into arrangements with third parties.
These third parties may be located in The any country of Purchase or overseas.
We may share your email address and home address with third parties to deliver brochures, videos, information about promotions, news and other information about our website, products, services or special promotions on our behalf.
Robertson precious metals may also disclose your personal information (excluding sensitive information about you) to third parties for the purposes of direct marketing RGM services including brochures, videos, information about promotions, news and other information about our website, products, services or special promotions.
You will be able to opt-out of direct marketing at any time if you so choose.
Under no circumstances will Robertson precious metals sell or receive payment for licensing or disclosing your personal information.
4. Accessing your personal information
You have the right to request access to personal information that is held by Robertson precious metals about you.
You also have the right to request the correction of any of your personal information that Robertson precious metals holds. Robertson precious metals will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please contact Robertson precious metals as follows:
5. Use of your personal information to contact you
We will never knowingly send you unsolicited commercial electronic messages. More information on the Spam Act 2003 is available from the regulator’s website
We may use information that we know about your likes and interests to tell you about other Robertson precious metals programs, products and services. We may know about your likes and interests because you have provided that information.
6. Protection of your personal information
Robertson precious metals has implemented appropriate physical, electronic and managerial security procedures in order to protect personal information from loss, misuse, alteration or destruction. Robertson precious metals regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.
We encourage you to be vigilant about the protection of your own personal information when using third party digital services.
7. Credit card information
Crucially, your credit card details are only stored and transmitted in encrypted form. Unencrypted credit card information is NOT stored on our internet servers. Online credit card payments are currently processed using a third party payment gateway service run by the CommBANK BPOINT facility.
If you use your credit card and the transaction is manual rather than electronic, the imprinted record will be stored by Robertson precious metals for the period that financial records are required to be retained.
8. Offline Purchases
If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order, or you make a plan to visit our showroom and Precious Metals Mine
9. Making a Complaint
If you have a complaint about the way we handle your personal information, you may contact our Office
10. Privacy and Change of Control
In the event Robertson precious metals goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
11. Linked sites